INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I register with Napking?

To register as a user, click here or on Register at the top of the Napking website and create an account. We’ll need your e-mail address to start the registration.

Once you click the Register button,  you will receive a mail with your generated password and the system will redirect you to the dashboard to continue editing your first name, last name, contact number, billing, and shipping address.

How do I buy something from Napking?

1. Find the product you wish to buy

Keyword search boxes are located on nearly every page of the website. You will also find links to browse lists and more detailed product-specific searches in the top and left navigation bar of each category. When you find a product that interests you, click the title or name of the product to see its details, including availability and colours.

2. Add to cart

Found the products you want to buy? Step 1. Choose your Size. Step 2. Choose Your Quantity. Step 3. Choose your Colour. Step 4. Click on Add to cart. 20% Discount available on the larger quantity. Your shopping cart contains all the products that you have selected to buy. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. You can access the contents of your shopping cart at any time by clicking on the white cart button at the top right of any page on the NapkinG website.

You can also add products to your Wish List, which is a handy list of all the products that you do not want to check out immediately, or which are out of stock but that you want to remember for later. You can move products between your shopping cart and your Wish List. Products have to be in your shopping cart for you to check out.

3. Checkout

3.1. Click Proceed to Checkout after you’ve reviewed the items in your Shopping Cart.

3.2. If prompted, sign in to your account or create a new account if this is your first order.

3.3. Choose your delivery method:

3.3.1. Courier delivery to your door

3.3.2. Collect from Napking

3.4. Review your order details and complete payment.

How do I pay for a purchase

Payment can be made via:

Credit & Debit Card

Maestro & Visa Electron

PayFast: EFT with PayFast enables you to make instant EFT payments that clear immediately. FNB, Nedbank, Standard Bank & Investec are supported.

MasterPass by MasterCardNapking-payment-shop

What do I do if I forgot my password?

On the Login page click on the link next to ‘Lost your password?’ and enter the email address that your account was registered with and click ‘Rest Password‘. We will email you a link to this email address which you can click on to reset your password.

Will my information be sold to third parties?

Not a chance, your information will not be sold or passed on to any third party. Napking (Pty) Ltd. rightfully protects your information.  Read more on how we ensure your privacy, please refer to our Privacy Policy.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

At Wedding Napkins, we specialize in disposable napkins and tabletop settings that complement the occasion or setting. From placemats to runners to tablecloths, everything is disposable, classy, and convenient.